Optimise and track your service and repair processes

Multi-device diagnostics

Repair Centre Diagnostics allows scanning multiple devices simultaneously connected via USB to a single Windows workstation.

Automate the handover of devices from check-in to check-out

Rapidly scan devices to qualify issues and determine if they need to go to the laboratory for hardware repair. Perform automatic diagnostics to manage audit trails when devices have been diagnosed prior to arriving at the repair centre.

Provides tracking and reporting of device analysis and repair

Run configurable sets of tests with dependencies such as issue reported, device make and model. Track diagnostics logs in the Centralised Diagnostics Data Management System