WebToGo debuts its help2go solution @ Broadband World Forum 2017 in Berlin
WebToGo is pleased to announce that we will be exhibiting help2go with our partner Axiros at the Broadband World Forum 2017 – Stand C105, Hall 21.
The event takes place from 24th to 26th of October at Messe Berlin, Germany and provides the opportunity to experience our holistic solution for mobile and home network self-care.
The Broadband World Forum gathers senior executives from fixed, mobile and cable operators worldwide who are looking to tackle challenges and opportunities in the broadband industry.
help2go automates home-network support for end-users: a self-care on-device troubleshooting App empowers customers regardless of device and platform. Only help2go systematically combines measurements of all elements in the connectivity chain when Internet issues occur at home: starting with the Smartphone or device, continuing with the WiFi connection, routers or access points, and even diagnosing the path to the specific content servers the customer is using.
Together with our partner Axiros we are revolutionizing innovative self-help by integrating the well-established Axiros infrastructure to increase visibility of otherwise invisible issues within the home network. This partnership puts the power of Axiros backend diagnostics seamlessly enriched with local network diagnostics into the hand of consumers and support agents in all connected home scenarios.
We are looking forward to seeing you in Berlin!