CASE STUDIES
Case Studies
Optimised smartphone repairs
A leading repair company was searching for a solution to optimise the repair process from device check-in to return, increasing the productivity and streamlining the diagnostics process reducing costs, time and human errors. WebToGo’s Repair Centre Diagnostics Solution was customised and integrated into the existing processes and is today used to pre-filter smartphones by diagnosing […]
Leverage all your services in one on-device portal
In 2013, one of the world’s largest national operators issued a tender and selected WebToGo to provide a cutting edge on-device portal for all smartphone and laptop platforms to enhance its customers’ experience and improve revenue. Previously, their customers had to handle a multitude of channels or fragmented apps, with different user-experiences on different devices […]
Cost-efficiently build smart connectivity solutions for your OpCos
A large Telco group required a smart connectivity solution which could be cost-efficiently customized for its Operating Countries. WebToGo provided its patented connectivity solution with automatic skinning and configuration based on the SIM card inserted, configurable handover policies and notifications for Mobile, WiFi and LAN connections and basic diagnostics functionality. The IDA Management Server is […]
A unique connectivity solution with self-help and usage statistics
A leading mobile network operator in Denmark required a smart Connection Manager capable of helping users solve connectivity issues without calling customer support. WebToGo provided a connection manager with a troubleshooting tool which automatically checks if the correct drivers are installed and validates the status of the device, SIM card and network. The application suggests […]