WebToGo’s solution for smart home and SME network support has been renamed wenewa.

The solution, previously known as help2go, enables self-care and remote support of local networks through technology on the user’s device which replicates the measurements and diagnostics a field service engineer would perform by visiting the customer. By making this data available on support backend systems the solution sheds light on all previously invisible causes of the far-too-common “my Internet isn’t working” claims, paving the way for mass-market premium customer support.

wenewa is a fictitious name with a clear assonance to the pronunciation of “Whenever”. We increasingly rely on the Internet and outages disrupt our personal and professional lives, impacting our business, relationships and entertainment. When this happens we want a solution to be readily available and efficient. wenewa is available Whenever!