Let’s meet at “Angacom 2018″ in Cologne, Germany

WebToGo will present help2go – effective home network support for Telcos and ISP’s at the Angacom 2018.

Join us and our partner AXIROS at booth G41 from 12 – 14 of June in Cologne, Germany.

help2go is a unique technological approach to home network support. A multi-platform app diagnoses the customer’s home network from within, isolating issues and enabling self-care. Technical data from measurements in-situ is sent to a support agent dashboard for remote assistance.

Integration with the Axiros ACS (Automated-Configuration-Server) brings together diagnostics data from the backend and end-user devices, providing unparalleled visibility on the causes of issues for best-of-breed customer support.

Implementing help2go inside the service provider’s organisation enables increasingly important new use cases:

Remote Probe – QoS Client – Network Administration – Notification Engine – Home Network Diagnostics – Field Service App

About ANGA – Association of German Cable Operators 

ANGA represents the interests of more than 190 companies related to the German broadband business. ANGA`s network operators supply more than 17 million households with TV signals and has set itself the target to improve the competitive conditions in cable business. The association’s work focuses on the reduction of regulatory barriers in media and telecommunications law, the negotiation of copyright framework contracts as well as support for the introduction of new cable technologies and services.

https://www.anga.de

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Let’s meet at “Angacom 2018″ in Cologne, Germany