Connectivity made easy
We provide support tools to deliver state-of-the-art mobile-first customer experience
People rely on connectivity both socially and professionally. Issues keeping us from being connected affect our digital lives. But the mobile Internet is a complex thing involving many different components and variables. This determines the unfortunate situation where Service Providers struggle to provide real measurements and good customer support leaving their customers unsatisfied.
Mobile-first
People want mobile and WebToGo embraces a mobile-first approach. We all have at least one smart device with us throughout the day where we perform most of our tasks, whether personal or professional. Calling a hotline or going to a store to get a new smartphone or diagnose my home WiFi network is not necessary, it can all run on my smartphone just like my banking, my travels and displacements and my social networking.
Customer experience
We take great pride in providing technology which is simple and straightforward to use. We know you want to reduce your churn and increase your NPS and with you we design the experiences to achieve just that. Satisfied customers.
Modular system
Our technology is fully modular, we have a whole toolbox of front and back capabilities, front and back, and the know-how to integrate this with your existing systems. We will assemble the solutions that drive your processes, starting where you want and building up as fast as you want.
Self-learning solutions
New technology hits us every day, bringing new challenges and with them new solutions and workarounds. Our Solutions learn from real issues in the field and are easily adaptable to address new issues and diagnose new devices as they come. We are ready for the Internet of Things and the Connected Home.